
Servicing, Maintenance and Site Relocations
Proftek has been delivering cutting-edge engineering solutions and services, including the installation, maintenance, and servicing of advanced equipment, since its inception. Our team's expertise spans various industries, enabling us to troubleshoot, diagnose, and resolve issues swiftly to keep your production, manufacturing, and warehouse operations running smoothly, minimising downtime.
We have dedicated Service and Maintenance technicians available for urgent call-outs, scheduled servicing, and preventative maintenance needs. Our team also assists with factory relocations, machinery refits, and new equipment installations. All work can be planned to align with your scheduled shutdowns or maintenance windows.
Proftek is fully insured and can provide Certificates of Currency for Professional Indemnity, Public Liability, Products Liability, Workers Compensation, Motor Vehicle, and Marine/Shipping insurance. Our staff are trained in safe work practices, and we are happy to have them inducted onto your job site as part of the call-out response. We can also provide SWMS or similar WHS documentation on request.
While we service and repair a wide range of machinery, our team has extensive experience across several key sectors, including:
- Ultrasonic spray coating systems
- Optical sorting machines
- Immersion cooling systems
- X-ray equipment
- Advanced fluid handling equipment
- Automation and robotics
Urgent Call-Outs
If an unexpected breakdown occurs and you need urgent assistance, contact Proftek's Service team. We offer same-day or next-day call-out services to perform urgent repairs on your machinery. Call-out fees apply, and generally, we will require pre-payment via credit card for same-day or next-day services. Ask for our price schedule when making your inquiry.
What Happens During a Call-Out?
Upon receiving a call-out request, we will send a Service Technician to assess the issue and suggest repair options. Our technicians are highly skilled, with expertise in mechanical and electrical systems, and will work swiftly to identify and resolve the problem.
The primary objective of a call-out is to get your site operational as quickly as possible. In some cases, the repairs made during the call-out may be temporary, and additional work may be needed to implement a more permanent solution. If so, we will inform you of the temporary nature of the repair and recommend a follow-up appointment to ensure continued efficiency.
In some rare cases, repairs may require special parts or more time to complete. If we are unable to resolve the issue immediately, we will keep you informed and provide options for completing the repair.
Proactive and Predictive Maintenance
Proftek provides expert personnel for proactive and predictive maintenance programs, designed to enhance your equipment’s performance and prevent unexpected downtime. Our tailored services are available for 12, 24, or 36 months, or any duration that suits your needs, with work scheduled around your shutdown or maintenance windows. A detailed written proposal will outline the scope of services, ensuring full transparency.
Proactive and predictive maintenance services are available Australia-wide, ensuring your operations run smoothly with minimal disruptions.
Contact us at service@prof-tek.com for more information or to arrange a site inspection and quote.
Site Relocations and New Equipment Installations
Proftek has supported numerous customers in relocating their operations, transferring equipment between sites, or installing and commissioning new manufacturing plants, whether greenfield or brownfield projects. Our team includes experienced Mechanical and Mechatronic Engineers, as well as skilled Mechanical/Metal Trades and Electrical Trades personnel. We can oversee the entire process with your input or simply provide personnel to work under your direction, depending on your needs.
For larger projects, we offer detailed costed proposals, while for smaller or more complex activities, we can work on a "do and charge" basis, adhering to pre-determined labour rates. Contact us for more information or to arrange a site inspection and tailored solution for your equipment relocation or installation needs.